AAMC’s core values become part of the fabric of our care for patients and family members.

At AAMC there is a shared culture that patients and visitors can sense as well as see when they come in contact with one aspect or another of AAMC’s services. It is an energy, a spirit, and a personality unique to AAMC. This shared culture is defined and shaped by five core values: Compassion, Trust, Dedication, Quality, and Innovation.

Together these core values amount to a promise our people make to one another every day. And that promise translates to a pledge we make to our patients and their families to use every bit of our talent, experience, technology and sensitivity to provide quality care at the highest level.

AAMC’s Core Values:

• Compassion
• Trust
• Dedication
• Quality
• Innovation

COMPASSION

Advances in medical science and technology give more people more hope every day. But technology by itself can’t comfort a patient or reassure a family. And even a hospital with AAMC’s amenities and welcoming ambiance may at first seem to be an unsettling environment. Easing concerns, connecting with what matters most to people in stressful moments takes a gentle squeeze of the hand, listening, understanding and empathizing with uncertainty and anxiety.

TRUST

We know that our patients come to us at pivotal moments in their lives. They don’t know us personally, but they turn to us to make them well when they are sick or injured. This level of trust is an awesome responsibility, one that can’t be assumed, only earned. That reality remains front and center in our awareness in every interaction with a patient, in every situation, every day.

DEDICATION

People who work in healthcare and hospital settings are engaged in some of the most demanding occupations found anywhere. They are highly trained, work extremely hard, and are driven to meet any challenge while providing the best possible care. This takes coordination and teamwork, painstaking attention to every aspect of every detail, and a constant process of evaluating and improving the way things are done.

QUALITY

Delivering care at the highest level requires that “quality” amount to more than a word that people simply recite. Instead, it has to translate to a mindset, part of an ethic and culture so ingrained that it becomes second nature. AAMC staffers in every corner of the hospital demand it of themselves and others in every facet of their jobs until a highly exacting level of quality performance becomes the standard, expected level of quality performance.

INNOVATION

The leading edge of medical science moves forward at an ever-faster pace. Through research initiatives or continuing education, a corps of healthcare professionals at AAMC is engaged in a nearly constant process of upgrading and refining their skills, or exploring new frontiers of promise. This dynamic, along with a commitment to stay in forefront of emerging technology, creates a hospital-wide culture with an ingrained drive toward technological and clinical excellence.